Mouthpieces Return Policy
Our Return Policy
At Syos, we let you try your saxophone mouthpiece at home for 30 days (from the day you receive the mouthpiece). If you are not satisfied, then you can ask for an exchange or a refund.
You have to bear the cost of shipping the goods back to us and we won't refund the shipping fees if you had to pay any.
How does that work? If you want to return your mouthpiece, first you need to check that you have received it less than 30 days ago. If that is the case, please fill out the form in your user account here.
Warning: any mouthpiece return which hasn't been previously recorded in that form will be rejected. Thank you for your cooperation!