Mouthpieces Return Policy
Our Return Policy
At Syos, we let you try your saxophone mouthpiece at home for 30 days (from the day you receive the mouthpiece). If you are not satisfied, then you can ask for an exchange or a refund.
You have to pay the shipping fees for any goods that you return. We won't refund any secondary shipping fees.
How does it work? If you want to return your mouthpiece, first you need to make sure that you received it less than 30 days ago. If that is the case, please fill out the form in your user account here.
Warning: if you have not filled out the returns form, we will not be able to process your refund. Thank you for your cooperation!